You Will:
- Collaborate with cross-functional partners to create and refine UX content for our products and features
- Help ensure our products and features are valuable, understandable, and easy to use, drastically increasing our quality bar for craft and execution.
- Contribute to building and maintaining content guidelines, ensuring consistency in voice and tone across the platform.
- Work closely with the design team to integrate content strategy throughout the product design process.
- Define how we work – drive team collaboration, culture, and process, working most closely with UXR and product design throughout the design and development process
- Apply empathy, logic, standard methodologies, technical competence, and data to inform content choices and recommendations.
- Become a trusted partner by communicating and demonstrating the value of content design, and by delivering insights that demonstrable that value
- Use UX writing to improve the clarity, usability, and engagement of our products for players, parents, and creators.
- Help develop processes, frameworks, and patterns that streamline UX writing practices across teams.
- Advocate for the importance of UX writing and content design within the organization.
- Help drive the execution of top-notch UX in a fast-paced, innovative work environment full of passionate experts who get things done
You Have:
- 2+ years' experience in content design, UX writing, content strategy, or a related field.
- A strong portfolio showcasing a variety of content design work, including user interface copy, microcopy, and style guides.
- Experience collaborating with and influencing a diverse range of cross-functional collaborators (e.g., product managers, data scientists, product designers, researchers, engineers, policy, localization, communications, and marketing).
- A solid understanding of UX principles, information architecture, and user-centered design.
- Strong communication skills and the ability to effectively present your work to collaborators.
- Bachelor's degree in English, Communications, UX, HCI, or equivalent practical experience.
- A proactive approach with the ability to work in a fast-paced, evolving environment.