Last week, Sony published its financial results for Q1 2022 reporting a notable decrease in software sales from first-party and third-party as well as the number of PlayStation Plus monthly active users. As a result, the company's operating income also significantly declined – by 37% compared to the same period in 2021.
During a recent financial call, Sony’s executive deputy president and chief financial officer Hiroki Totoki also noted that PlayStation users spent 15% less time on games in the quarter ending June 30, 2022 than in the same period a year earlier adding that this is a "much lower engagement level" than the company expected.
Totoki shared that Sony attributes these results to a normalization process that followed an enormous spike in levels of player activity caused by the pandemic.