LogInYour core responsibilities will be to devise and implement innovative and engaging social strategy, by owning the creation of content, managing the posting and customer support cycle.
Responsibilities:
- Development and execution of community strategies.
- Write and schedule community emails and blog posts.
- Ensure quality control for asset management and content creation
- Manage the day-to-day running of Two Point owned social media channels, including sales promos, content ideation and creation, short-form videos, posting and responding.
- Oversee the production of regular social media reports that analyse expertly, what works and what can be improved on.
- Close working relationship with SEGA Europe product marketing team to ensure community plans are communicated and shared among SEGA of Japan and SEGA of America
- Ensure localisation and accessibility needs are met for social media content where appropriate, with the Sega Product Marketing team
- Oversee the Two Point community marketing budget spend and provide RIO justification on spend
- Work closely with the existing community to understand their needs and preferences and factor these in to your future plans.
- Manage and actively seek to grow the social channels following and retention in the community
- Manage a small team, guide and mentor them and help them to deliver great social content.
Required Knowledge, Skills & Experience:
- Strong experience working in a community management role is essential, gaming experience highly desired.
- Experience and proficiency with video capturing and editing software
- A strong passion for gaming and the gaming industry.
- Excellent written and verbal communication skills.
- Strong stakeholder management skills
- Ability to organize and prioritize tasks effectively.
- Familiarity with social media platforms and analytics tools.
- Proficiency in regular punctual reporting
- Collaborative working style
- Passion for building and engaging online communities.
- Ability to create innovative strategies that will delight fans of Two Point and invite more fans into the community
- Ability to write copy and create content for social media.
- Strong commitment to accessibility and diversity in social media.
- Familiarity with writing reports and presenting data within the wider SEGA business
