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Microsoft's Employees Are Upset Over Free Xbox Game Pass Ultimate's Loss

While Phil Spencer says that he wasn't even aware of what was happening.

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Image credit: 343 Industries, Halo Infinite

Microsoft is causing discontent among its employees by removing the free Xbox Game Pass Ultimate benefit for the majority of its 238,000 employees. Sources familiar with the matter shared with The Verge that this week, Microsoft started informing staff that starting January 2024, permanent employees outside of Xbox/Microsoft Gaming will no longer have access to the benefit.

While Xbox employees will still keep the benefit, the rest of the Microsoft workforce will see it disappear next year. However, employees will have the option to purchase a discounted 12-month Xbox Game Pass Ultimate Subscription through the company's internal store.

Image credit: Moon Studios GmbH, Ori and the Will of the Wisps

Unhappy with the removal of the benefit, some Microsoft employees have expressed their objections on the company's internal messaging platform. Their posts even caught the attention of Phil Spencer, who responded by stating that he was unaware of the changes and is investigating the situation.

This change in employee benefits comes several months after Xbox Game Pass experienced its first price increase. Microsoft raised the monthly cost of Xbox Game Pass Ultimate from $14.99 to $16.99 and also implemented price hikes for the Xbox Series X console in most markets outside of the US. Additionally, Microsoft introduced Xbox Game Pass Core in September, which replaced Xbox Live Gold and hit 25 million subscribers.

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Comments 1

  • Anonymous user

    Not really. Some did but most employees probably do not care. Never the less it is definitely a strange move at this time. Right now, Microsoft should take advantage of their positive Activision acquisition wind and continue cultivating positive PR that exudes confidence about Game Pass and the Xbox brand. Not petty "cost cutting" measures where they really had zero cost.

    0

    Anonymous user

    ·a year ago·

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