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Some Discord Users Who Appealed Age Verification Had Their Government IDs Leaked

Names, emails, IP addresses, and even credit card information were affected in a recent data breach caused by an unauthorized party.

As many online had predicted, the requirement to share personal data and documents to comply with age restrictions under the UK's Online Safety Act has backfired, with Discord announcing that some users who appealed the platform's age determination system had their government IDs exposed in a recent security breach.

As stated in Discord's official statement addressing the breach, an "unauthorized party" compromised one of the platform's third-party customer service providers, accessing information from a limited number of users who had contacted Discord's Customer Support or Trust & Safety teams.

Due to this attack, the unnamed intruders obtained a number of government ID images, including driver's licenses and passports, from some of the users who had appealed an age determination. In addition, the breach also resulted in the exposure of names, Discord usernames, emails, the last four digits of credit card numbers, purchase histories (if linked to the account), IP addresses, and messages with Discord's customer service agents for some users.

The platform also clarified that more sensitive information, such as full credit card numbers or CVV codes, messages or activity on Discord outside of customer support interactions, and passwords or authentication data, was not impacted.

"Looking ahead, we recommend impacted users stay alert when receiving messages or other communication that may seem suspicious," the statement reads. "We have service agents on hand to answer questions and provide additional support. We take our responsibility to protect your personal data seriously and understand the inconvenience and concern this may cause."

Back in 2024, there were also reports about a scraping service that let anyone view your message history across different Discord servers for as little as $5 in crypto. The service reportedly had a database of over 3 billion messages, collected by tracking more than 14,000 servers and 600 million users – the overwhelming majority of Discord's entire userbase. You can learn more about it by clicking this link.

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