Microsoft Acknowledges Windows 11's Issues, Promises to Fix Them

From freezes, tools and system crashes, and a glitch extravaganza, to a search bar that funnels you into Edge and pop-up ads that perfectly justify renaming "My Computer" to "This PC," it's no secret that Windows 11 is not particularly well-liked by many – a sentiment reinforced by a recent report showing Win11's share of total Windows users declining, while Win10 and even Win7 usage has risen since October 2025.

With the OS's latest version's poor reputation now directly impacting these percentages, Microsoft has acknowledged that Windows 11 does have issues, pledging to address the problems users complain about most in 2026.

As reported by Tom Warren, citing "sources familiar with the company's plans," Microsoft engineers are now focused on addressing Windows 11's core issues. Through a process known as "swarming," the company is redirecting engineers to urgently tackle the OS's performance and reliability problems, with the goal of resolving the main issues over the coming months.

And it doesn't end there. According to Pavan Davuluri, President of Windows and Devices, these efforts will continue throughout the rest of the year, as Microsoft works to address the "pain points" Windows users regularly spotlight.

Speaking of Microsoft, just recently the company published its financial results for the second quarter of FY 2026, reporting solid double-digit growth, with revenue and operating income up 17% and 21%, respectively.

At the same time, the company's gaming segment underperformed, with Xbox console sales falling another 32% during the quarter and Xbox services revenue declining 5%, leading Microsoft's overall gaming revenue to drop by $623 million, or 9% year-over-year. You can access the full report by clicking this link.