As the Sr QA Co-Ordinator, you will be responsible for Leading, managing and co-ordinating 2 small Remote teams the Development QA Team who’s primary purpose is assist the Developers of the project in their pursuit of Quality and the Functional QA Team, who’s primary role is to run test plans and playthroughs.
On a day-to-day basis, you will:
- Assisting the QA manager in creating, maintaining and recording team KPI’s.
- Monitoring the issue database and Teams communication channels for quality in defects reports and proactively assisting the team in achieving the highest quality of communication possible.
- Be responsible for ensuring that your team are supporting their assigned teams needs.
- Holding regular weekly 121s with the Dev QA team.
- Assist the QA Manager in holding team meetings, retrospectives and planning sessions.
- Oversee the creation and maintenance of the projects test case database.
- Assist in quality control of defect report and the bug database as a whole.
- Generally support the cohesion of the external teams with each other and the internal QA team.
- Creating reporting on the Teams progress and performance for the QA Manager.
- Acquire in depth knowledge of core features for the title, from development, to releas and all the way though to post-launch support..
- Be a role model for staff, mentoring and supporting them in their own career goals.
- Assist the Sr Dev QA and QA Manager managing cover and absence on the team.
- Attending Development team retrospectives and planning sessions to gain context and understanding of the wider team.
- Assisting the dissemination of information from the internal in-office and ensuring the remote Dev QA team are kept in the loop of the most recent changes and decisions made by the internal team.
- Holding performance reviews with the external QA manager.
- This role will involve making trips to Sofia, Bulgaria to spend face time with the remote team.
- Running Dev QA team retrospectives and planning sessions.
- Assisting the QA Manager in constantly innovating, iterating and tailoring Dev QA processes to achieve maximum efficiency on the team.
- Attending daily stand ups with internal QA team to align on the day to day work.
- Testing the game holistically as an end user.
- Assisting the QA>Dev Feedback loop and process.
- To work alongside the External QA Leadership to Quality control the Functional QA Team, managing coverage, as well as consistency of performance and general development of the functional QA teams capabilities.
Essential:
- Experience in Directly manging and mentoring remote teams.
- Excellent written and verbal communication skills with the ability to relay important information in the most suited format.
- Previous experience in a leadership role within the game industry particularly QA.
- Knowledge on “Quality assistance, push left, development QA”.
- Knowledge on game production practices and methodologies.
- Experience in managing interpersonal issues on a team.
- Experience in creating team KPI’s and other team quality measuring and control frameworks.
- Experience in innovating process within the game industry.
- Proficient time management and organisational skills, able to handle multiple tasks and meet set deadlines and priorities.
- Ability to follow set process and implement this among the team.
- Ability to self-manage and generate tasks to drive the process and testing of an area.
- A desire to lead, mentor and develop staff in a fast-paced agile working environment.
- Wide ranging experience playing a variety of PC and Console video games, with preference Survival horror.
- A passion for video games and a desire to be part of the creative process involved in developing video games.
